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To be able to use a computer in an office environment as an end user (i.e. be able to use Office applications and browse the internet)Course Duration: 0.5 Hours
Course Instructor: John Courtenay
This computer basics training / helpdesk tech support course assumes that you have some previous knowledge of the fundamental basics on how to use a computer and covers the basic IT desktop support issues that can come up in a company computer network on a daily basis, assuming your PC is running Windows XP, 7 or 10, covering everything from installing missing printers to troubleshooting problems with email messages. Some examples of included modules are as follows:
Physical ChecksWhen Your PC is SlowIdentify Your Operating SystemHostnames and IP addressMonitor Settings OverviewWho this course is for:
People who use computers on a daily basis but would like to be able to solve basic issues themselves without having to ring IT support