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Have entry to Inference Studio, e.g. signed up at no cost trial Have used Studio not less than superficially. In any other case see “Introduction to Studio” Course Length: 1.5 Hours
Course Teacher: Roger Venning
Learn to automate buyer interactions with digital agent expertise from Inference Solutions.
That is an early draft of the course to acquire suggestions, and covers ideas and introduction and the primary sensible train. An additional 14 sections are deliberate, nearly all of them labored sensible workouts. College students will likely be notified when new sections change into out there.
This course is for you
If you’re a Studio person however don’t know the place to begin with Studio options with a view to work out which device to make use of to unravel an issue.
If it is advisable construct functions to unravel enterprise issues with digital agent applied sciences
Who this course is for:
Enterprise analysts in touch centre or customer support roles
Telecoms directors with expertise in Genesys Voice Platform, InContact or different competing options on the lookout for options
IT directors seeking to automate voice or textual content interactions
Staff of shoppers and companions of Inference Solutions